If I had a dollar for every time someone asked me where to find medical courier clients, I’d probably be retired by now.
Seriously.
Almost every week, someone reaches out and says:
“Coach Roslyn, where do I find contracts?”
And my answer is usually the same.
They’re everywhere.
The problem isn’t finding contracts.
The problem is most people are looking in the wrong places.
They’re spending hours scrolling Facebook groups, refreshing load boards, signing up for apps, and hoping someone hands them an opportunity.
That’s not how I built Express Errands & Courier.
And honestly, it’s not how you’re going to build a real business either.
When I started Express Errands back in 2012, I wasn’t even planning to own a medical courier company. I started an errand business because I saw a need in my community.
Over time, clients started asking for deliveries.
Then more deliveries.
Then medical deliveries.
Before I knew it, medical logistics had become a major part of my business.
What I learned along the way is that clients are not hiding.
They’re literally all around you.
Hospitals need deliveries.
Labs need deliveries.
Pharmacies need deliveries.
Surgery centers need deliveries.
The opportunities are there every single day.
The question is whether you’re willing to go introduce yourself.
Stop Looking for a Magic List
One thing I see new courier business owners do all the time is search for some magical list of clients.
They want someone to hand them a spreadsheet with names, phone numbers, and guaranteed contracts.
I hate to be the bearer of bad news, but that’s not how business works.
Business is built through relationships.
Some of my best clients came from conversations.
Some came from referrals.
Some came from showing up when other courier companies dropped the ball.
There was never some secret website that made my phone start ringing.
Start With Businesses That Already Need Couriers
If I were starting over today, I’d make a list of every:
- Hospital
- Medical laboratory
- Pharmacy
- Surgery center
- Diagnostic imaging center
- Medical supply company
- Hospice provider
- Home healthcare company
within a reasonable driving distance of my office.
Not because every one of them will become a client.
But because some of them will.
And you only need a few good clients to completely change your business.
One Client Can Change Everything
One of the biggest mistakes I see people make is thinking they need hundreds of customers.
You don’t.
Sometimes one client changes everything.
I remember one of my early hospice accounts.
The client told me they needed a handful of drivers and a few scheduled pickups every day.
No problem.
Or so I thought.
On day one, we quickly learned the volume was much bigger than anyone expected.
The first pickup alone had more than one hundred stops.
We were running all day.
One of my drivers actually called her boyfriend and asked him to help.
It was chaos.
But it also became one of the most valuable learning experiences of my career.
That one relationship taught me more about scaling, staffing, pricing, and operations than any course ever could.
Don’t underestimate what one client can do for your business.
Google Is Still One of Your Best Sales Tools
People ask me all the time where to find clients.
My answer?
Open Google.
Search:
- Medical laboratory near me
- Pharmacy near me
- Surgery center near me
- Hospice near me
- Medical supply company near me
Then start making a list.
You can build a prospecting database in a single afternoon.
The businesses are already there.
The opportunity is already there.
The only thing missing is your outreach.
Get Out of Your House
I’m going to say something that might upset some people.
Not everything happens online.
I know everybody wants a funnel of business.
Everybody wants automation.
Everybody wants leads to magically appear.
But some of my biggest opportunities happened because I got in my car and introduced myself.
I networked.
I attended events.
I shook hands.
I had conversations.
People still do business with people.
Don’t forget that.
Follow Up More Than You Think You Should
Most courier business owners quit too soon.
They send one email.
Make one phone call.
Hear nothing.
And immediately move on.
Meanwhile, the company they contacted is dealing with patients, staffing shortages, compliance issues, and a hundred other priorities.
Follow up.
Then follow up again.
And then follow up one more time.
I’ve seen opportunities come together months after the first conversation.
My Advice After 14 Years in Business
If you’re looking for medical courier clients near you, stop searching for shortcuts.
Start building relationships.
Start having conversations.
Start introducing yourself.
The hospitals are already there.
The labs are already there.
The pharmacies are already there.
The opportunities are already there.
The question is whether you’re willing to go after them.
That’s exactly how I built Express Errands & Courier.
Not through apps.
Not through load boards.
Through relationships, consistency, and showing up.
And if I were starting over today, that’s exactly what I’d do again.
Ready for the Next Step?
If you’re serious about starting and growing a medical courier business, Latitude™: Your Roadmap to Building a Medical Courier Business walks you through the exact systems, strategies, templates, and lessons I’ve learned over the last 14 years.
Because finding clients is important.
But building a business that can actually keep those clients is where the real money is made.
https://www.businesscoachingwithroslyn.com/latitude
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